Frequently asked questions

How much does Funkey charge for the service?

As the client, you pay us no extra charges. We arrange everything up to booking at no additional cost. We charge the same prices as our partners, who take care of everything on location. In exceptional cases, however, we do charge a coordination fee if we are required to attend large team events as a point of contact for the client and partners.

How can I tell if the activity will be available on my chosen date?

The best way to check availability is to request a price for the activity you have in mind. When doing so, you should specify a date for your team event. We will then check the availability with our partner, based on your price request, and get back to you as soon as possible.

Where can I find the price of an activity?

The price is stated beside the activity’s listing. We give an indication of the budget per person, and in most cases you will also see a price calculator. For an exact price, it is best to ask for a free price quote.

How will I know where the activity takes place?

More than 80% of the activities we offer are arranged at a place of your choice.
In all other cases, the location is stated in the activity information file you received when requesting a price.

How many people are allowed take part in an activity?

The minimum and maximum participant numbers are always stated on the activity page.

Why book your Teambuilding at Funkey and not directly with the partner?

If you book your activities at Funkey, you pay the same amount as you pay the partner directly. That means that, on top of your activity, you get our personal service for free. Just tell us what kind of teambuilding you want, and we make it happen!

Does Funkey offer bespoke teambuildings?

Absolutely! At Funkey we tailor every price quote to your needs and budget. You need catering, overnight stay or the perfect location? No problem, we’ll arrange it for you.

Can a booked activity be cancelled?

If a booking gets cancelled due to force majeure (Covid-19, weather, …), you always receive a voucher for the value of the booking, so that the activity can take place another time.

If the booking gets cancelled without force majeure then Funkey charges the costs that have been made to organise your activity. Generally speaking this compensation is a flat rate of 50% of the agreed price, but Funkey reserves the right to claim a higher compensation if needed.

In case the activity gets cancelled without an event of force majeure less than 14 days before the start of the activity, you will be charged the full cost of the activity.

Is Funkey present at the activities?

In most cases we are not. We leave the supervision of the teambuildings to our professional partners.

Only in rare cases of large team events with several different partners and suppliers, a coordinator of Funkey is present to make sure there is a single point of contact who makes sure everything goes as planned.